FAQ
Orders & Checkout:
- Place orders as guest or account holder.
- Cancel/change orders before dispatch only.
Shipping & Delivery:
- Next working day delivery in city; 3–5 days for remote locations.
- Shipping free for AED 59+; below AED 59 charged at checkout.
- No COD; online payment only.
Payments:
- Credit/Debit Cards, Apple Pay
- Prices inclusive of VAT
- Secure payment gateways
Returns & Warranty:
- 7-day returns for unused items; exclusions apply.
- Warranty claims require order proof and defect evidence.
- Most products: 2-year warranty; Enzo Leather: Lifetime Limited Warranty
Product Use:
- Check device compatibility.
- Cases protect against everyday drops; cannot guarantee all accidents.
- Most support wireless charging; some may interfere.
Account & Support:
- Track orders via email tracking.
- Contact support: support@spigen.ae